Frequently asked questions

What is transcribing?

Transcribing is simply listening to something and writing down what you hear.

Why would I want to transcribe something?

The physical activity of transcribing a recording of a fluent speaker is a powerful way to obtain language. Read more here.

What media formats are supported?

Currently most audio and video formats are supported, from both your desktop or mobile phone.

Are there limitations on video?

To fascilitate faster streaming, we recommend uploading videos at 720p and roughly 1500kpbs. Videos with a higher bitrate than this may not stream properly from our systems.

Is my data private?

Yes. We take data privacy and security very seriously, find out more here

Where is my data stored?

Currently all transcription and multimedia data is stored on Amazon Web Services systems, primarily in the us-east-1 (North Virginia) region.